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FAQs

Read the most frequently asked questions and find out what other Banqup customers have asked.

Banqup

How do I allow my accountant to access my Banqup account?

Sharing documents with your accountant is easy. You can choose whether you want to share all your documents and financial information with your accountant, or just some.

Is Banqup difficult to set up and use?

No. Banqup is an easy-to-configure and easy-to-use solution, ideal for companies with any level of digital administration expertise. Check out our guides, videos and blogs for additional help.

How do I register with Banqup?

Registering with Banqup is easy. Check out our beginner's guide to learn how to register with Banqup.

How do I allow my accountant to access my Banqup account?

Using Banqup, it is easy to share documents with your accountant. You can choose whether you want to share all your documents and financial information with your accountant, or only selected files.

Do I need to have prior knowledge of digital administration software before I start?

You don't need any preparation or experience! Banqup is a solution that is easy to set up and use - ideal for all companies, regardless of their state of digital administration expertise. Check out our guides, videos and blogs for additional support.

How does Banqup work?

All you have to do is send invoices, receipts and financial documents to the Banqup platform. This can be done by email, by drag and drop, or by taking a picture with your smartphone. Learn more about the different methods of uploading files on our blog.

Banqup's OCR (optical character recognition) technology converts text and data from financial documents into digital files. This not only greatly reduces the need for manual data entry, but also means that the document becomes digital. Give your accountant access to your digital documents and pay for them directly on the Banqup platform.

What does this mean for my company?

Banqup means having the tools to manage administrative and financial processes through a single digital solution.

Companies will no longer need physical papers and documents, and businesses will no longer need to enter data and manage finances in several places/apps at once. Banqup provides a clear overview of all incoming and outgoing finances, which means less time is spent consolidating finances and more time is spent growing the business.

In addition, invoices can have a payment button, which means your company will receive payments even faster.

Who is Banqup for?

Banqup is designed for SMEs, micro-enterprises, the self-employed and freelancers. With Banqup, these types of companies no longer have to worry about paper financial documents and can easily switch to digital administration. Banqup is a simple and smart solution that saves companies time by providing relevant functional tools for administration and financial management in one place.

In addition, by being able to provide your accountant with access to your financial documents, you can ensure that your accountant has all the information needed to manage your tax returns.

What is Banqup?

Banqup is the simplest and smartest digital administrative tool. Banqup simplifies administrative and financial processes by providing companies with the ability to manage all administration, invoicing and payments on a single digital platform. With Banqup, companies spend less time on administration and invoicing and more time on growing their business.

Price list

Is support included in the price of each subscription?

Yes, of course. In addition to using the online guides and tutorial videos, we also encourage you to contact the Banqup customer support team, who will be happy to answer any questions you may have. Visit our support page to learn more.

Does Banqup offer a free trial period?

Banqup does not offer a free trial, but we do offer a free subscription as part of our offering. Take a look at our pricing page for details.

How much does Banqup cost?

Take a look at our pricing page for available subscription models.

Support

How do I contact Banqup support?

There are many ways to reach Banqup customer support. You can email, call or fill out the contact form on our support page. Please visit our support page for more details.

We know how to support you

Even more Banqup support

 Read about other ways your company or accountant can get additional support from Banqup

Start using Banqup

Start seeing the benefits of digital financial management with Banqup. Activate your account today.

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